What to do about Polish letters?

Question

I'm trying to change the privacy setting for Żarnowski-94 to "Open", since the person is obviously no longer living. Wikitree won't let me do that - it keeps giving this error message:

"Error

"We're sorry, we have had an internal error.

"Please e-mail [email address removed] right away to let us know you got an internal error. We want to make sure it's fixed. Be sure to include what you were doing at the time you got the error. Thank you.

"We apologize for the inconvenience."

Likely the problem is the first letter of the surname: Ż is a letter of the Polish alphabet, that simply doesn't exist in English. It is different from Z, pronounced differently and indexed differently.

Answer 1

I suggest you send a message to the email address given, and this will bring the issue to the attention of the WikiTee team.

I got a similar error message when I looked at the privacy setting for the profile - and also when I did the same for his son Joseph - but not for his daughters Stefania and Josephine, whose last names also start with Ż. That may possibly mean the problem is not the initial Polish letter.

Comments

Thanks.  I have sent a message to that email address, repeating the question.  No answer yet received.

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Good, and thank you, Rick. The Team may have other priorities - and they may also need a little time to work out what the problem is.

Answer 2

Thanks Rick,

We will take a look and I'll let you know when the bug is fixed.

Answer 3

Hi Rick, this bug should be fixed now.

Comments

Thank you!  Yes, I was now able to change the privacy setting on this profile, which is where it all began.

I suppose I would have to try changing the privacy settings on other similar profiles, before knowing whether the problem has been thoroughly fixed.