Error message in sending private message

Question

I got an error message while attempting to send a private message (in fact, I got the same error message three times because I retried the "send"):

Error sending.
Error sending copy to sender.

I can confirm that I (as sender) didn't receive a copy of the message, but I don't know if this error message means that the intended recipient also didn't get the message. And I don't know if this is just a problem for me or if it's happening WikiTree-wide.

Comments

Further info: I'm not receiving G2G notifications, and I have a hunch that the problem described at https://www.wikitree.com/g2g/592722/problem-submitting-unresponsive-profile-manager-request is related to this.

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The error messages should be fixed, but emails will be delayed. It's being worked on.

Answer 1

I just tried sending you a message and got the same error so it looks like it is a bug!

Comments

And I didn't receive your message, so I guess I can assume that my intended recipient didn't get my message, either.

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I just sent a private message (not the one I had tried to send earlier), and I didn't get an error message, so this problem may have been cleared up. But I haven't gotten a copy of my message yet...

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Have you received the copy of your message yet?

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Jamie, I am not getting copies of any of the messages I sent today. And I sent over a dozen. I am also getting no g2g notifications when someone answers on my posts.

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I had the error yesterday on one message, resent it and got the copy back. I have  received copies back from the ones sent today and no error messages. At least one from today was received as it was acted on.

 

Wendy

Answer 2

Emails should be back to normal now.