Is anyone having issues with Familysearch?

Question

the last couple of days I've been having issues using familysearch

I keep getting the error

Record information is not available. Please try again later.

Answer 1

It is still a problem for me.  I reported the issue to Family Search and their answer to me on Jan 25 was

"We apologize, but this is a known system wide issue.  The engineers are aware of it and are working hard to get it resolved"

Not everyone will have the problem, but you can't fix it.  You can work around it though. Just click the camera icon and you will still see the image

Comments

Yeah, I have been having trouble for several days now.  WikiTree X is not working in FamilySearch.org, but it works find in FindAGrave.  Other errors and weird messages.  Thanks, Karen, for tracking it down.  Hope they get it straightened out soon.  

I can't really complain.  FamilySearch.org is a great gift to the genealogy community.  

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Thanks for the star Kitty.

Answer 2

Not in the past couple of days, but, I have had that error in the past.

Answer 3

In my case, this often happens when I leave the tab open too long without using it, like overnight. I close the tab and reopen FS, sign in, then it works fine.

Comments

I wish my issue was that simple to fix :(

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Yep, refreshing and logging in works for me too.

Answer 4

NO sorry. I have been using FS today with no problems at all.

Answer 5

I get that more than not when using the rootsearch interface. I just close the page down and click again and it works.