I'm having problems creating a profile for my (living) father.

Question

Hi,

I'm having problems creating a profile for my (living) father. I'm trying to keep the profile fairly private and anonymous.

I go to my family tree and click father. On the next screen I input some details and then click Continue. The system then looks like it goes off to check I'm not trying to create a duplicate profile and never comes back to let me do anything more.

I appreciate the database is large and it may take a little while to check, but I've tried several times on 2 different devices and at different times of day over the last 3 days. The longest I've let it run is 6 hours.

I've signed the Honor Code, uploaded a gedcom and checked through it for matches. Now I want to set up my tree but can't do this until I set up my parents.

Any suggestions?

Answer 1

It should do it straight away.

Answer 2

Hi Lesley,

Since your father is living, can you email me at jamie [at] wikitree.com with the details about what you entered into the fields? There is probably some sort of bug, and it will help me narrow down what it is if I have more detail.

Comments

Thanks Jamie, I've just sent you an email.