Family Tree Maker 2017

Question

Hello all,

yesterday i bought the  new FTM 2017 for Windows. It downloaded  fine, when i started to go and sync one of the families, when it  came to the screen showing which ones  downloaded  etc, but  up came the delete people on the same screen, does a anyone know about this  and what does it mean delete people

 

debbiemcdonald

 

Comments

Have you deleted those people either from the tree on your PC or your tree on Ancestry? If so, then synchronisation will bring the other side into line with that action.

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You should be able to run a report that shows you exactly what deletions FTM wants to make. This might help you decide if you want to proceed.

Answer 1

Hi Deb, you may want to have a look through this site.

I am a long time user of FMT and happy with the new version so have never had any issues.  They also have a chat line for assistance.

https://support.mackiev.com/597357-Live-Chat-service

https://support.mackiev.com/284146-Troubleshooting-Connectivity-Issues-in-Family-Tree-Maker