Why is RootsSearch Timing out so fast?

Question

In the last couple of days I've noticed that RootsSearch keeps asking me for my login ID and pwd.

In the past, I'd get a good 24 hours of use before it asked me.

Just now, it asked me a second time within one hour on the same computer.

Answer 1

I don't think anything has changed with RootsSearch or the API in the last couple of days, so something having to do with cookies may have changed in your browser.

Are you using any of the WikiTree browser extensions? What browser are you using?

Comments

Most of my WT time is on my iPad with Chrome-- no extensions.  I have not changed anything.

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I have seen the same problem on iPad.

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I agree, and I’m also on an iPad.

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Sounds like maybe there was an update to Chrome on iPads so it's clearing the data stored in the browser (like the cookie that lets RootsSearch know you are logged in) more often than it should.