Why am I not able to copy/paste without the huge green background?

Question

Recently I've notice that when I copy/paste from a profile, the name itself is huge, and there's a huge green (format?) in the background.  Before, when I had this problem, I'd just select the green area and click the "Remove Format" icon which not only removed the green background, but also make the font smaller.  However, when I try doing this now, it does not work.  Help!

Elizabeth Hayman [Hayman-886]

Answer 1

I think you mean when you copy and paste into G2G?

Comments

Depending on what device I am on, sometimes I de-format by copy, paste into Google or note sheet. Copy again and paste in G2G.

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Correct.  I was trying to answer "Which Dragon are you most closely related to?" - sorry that I did not put in the G2G.

Also, my font is barely readable (at least to me).

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I am using the device I normally use (desk top). I did try using my phone briefly, but it was too difficult for me, so I gave up.  Maybe I did something while using my phone, and if so, how do I fix it?

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It depends what device/OS/browser you are using.

I am using Chrome on Mac and what I do is use the Chrome menu item "Edit -> Paste and Match Style".

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I am using Chrome, on Windows.  I only tried using WikiTree on my phone just once, but normally there is no issue with copy/paste.  Sometimes, I get the green background/format with the copy/paste, but I'm always able to get rid of it by selecting the area that's green and clicking the remove format button.  But for some reason when I try that now, it makes things worse (it deletes the font entirely and leaves me with the green area).

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I noticed that Shaun Doust had almost the same issue June 24, 2018.

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...but I may be wrong (about the issue in 2018).  By the way, I use Ctrl-C and Ctrl-V for copy/pasting with normally no problems.

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I had not noticed the "Remove Format" ( T_x ) button in G2G until you mentioned it. It doesn't seem to work for me but I don't know if it ever did.

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T_x removes format from selected text. It doesn't do anything if you don't select text first.

A problem with it is that it doesn't always set the font size to default. It helps if as well as using select all and T_x, you select all, change size to say 8 using the Size drop-down at the top, then select all again and change Size to Default.

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This always use to work for me until very recently.  I was in recovery since Dec. 6th, and when I came back (on the 8th), it was no longer working correctly.  And yes, I first select the items before clicking the Tx button/icon.

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I will try using the process (with the use of select all).  However, why is this happening all of a sudden?  And why is the green format/background not going anywhere?  It seems the Tx is not working correctly, as now quite  often the font totally disappears when I select (instead of making the font smaller?) the green area.

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I think I fixed the problem - instead of copy/pasting from the font with the green background at the top, I opted to try and copy/paste the same name that is listed below (listed in the profile section). When pasted, it first is with a black background, but when (after first selecting the name with the black background) and clicking the Tx button, it removes the black, leaving just the desired font. :)