New (I think) access bug

+1 vote
145 views

While working on my great grandfather's profile, when I clicked on an image in it, the correct URL was displayed in the address window but the page displayed only the following error message:

Access Denied

You need to log in to access files on this server. 

I observed that I still had all the tabs showing in the profile, so I clicked Edit and was presented with the edit page, where I made a few changes and successfully saved my work.  I also have no problem posting in G2G.

I logged out and back in and the same situation still exists.

When I go to the (open) page where the image is stored, I can click on it to display the image's (public) page.  When I click on the image there, the full size image (which is where the original link that doesn't work points) is correctly displayed.

in WikiTree Tech by Gaile Connolly G2G Astronaut (1.2m points)

1 Answer

+3 votes

On the page you have:

{{Image
|file =          GraphicFileStorage-2.png
|size =         500
|label =       Bresnick Family Birth/Name Data
|link =  https://www.wikitree.com/photo.php/7/74/GraphicFileStorage-2.png
}}

The link parameter is incorrect. The correct URL for the PNG is /4/44/ not /7/74/: https://www.wikitree.com/photo.php/4/44/GraphicFileStorage-2.png

by Steven Harris G2G6 Pilot (756k points)
Thank you Steven.  I had not noticed that, which certainly explains why there was an error when trying to access the image page ... but I know that in 2015 when I created and uploaded the image, I got that link from the page and pasted it into the template code in a few profiles to which it applies, and I guarantee that I verified that it worked then.

I don't know if the numbers in the URL changed since then, nor do I understand why the error message would not say that the page does not exist instead of implying that it does exist and I am not logged in.
The error wording could definitely be updated! It took me a few to figure it out since I knew the message was incorrect.

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