I have just had my first negative experience with FindAGrave after years of membership and hundreds of suggested changes submitted.
I was updating the unfortunate profile of my granduncle Gustaf Walfrid "Gus" Anderson (1886 - 1925), a farm worker who succumbed to the fashionable mental disease general paresis (paralysis) of the insane (GPI) and was incarcerated in the Northern State Hospital, Sedro Wooley, Skagit, Washington where he died after about 19 months.
Please keep in mind that spelling of names was not a particular strong point among farmers a century ago. The FG site had Gus Wolford Anderson, and I suggested it be Gustaf Walfred (the way it was spelled everywhere but the birth certificate) Anderson with "Gus" being the nickname. The FG information had mostly come from a rushed hand-written Death Certificate issued by the institution. I received an email that my suggestion had been accepted followed by one that said it was rejected. Because of the paucity of space to support my suggestions, I could only add one link at a time, and what followed was a classic missed communication over 6 or 8 official rejections of each subtle correction I was trying to make. I finally made the "Gustaf" given name,"Gus" nickname again just so I could politely wonder if we could communicate some other way (email?) to resolve this. By that time I had submitted five original docs to support my case that this was MY Gus Anderson, who had a father named XY born in Sweden and a mother named "XX" born in Norway who met in 1872 in Brainerd, Crow Wing County, MN.
Well, that seemed to do it. An email referred me to a comms section within FG (I'm thankful to know about this) with the ability to reply shut off that basically said the person knew what they were doing with many decades of genealogy, and the profile had been flicked to FG supervision.
So I posted my five original docs on Gus's FG profile. I feel bad about it, but I'll try to have him connected to his family again in a few months. I don't bear the "expert" any ill will: in fact, the exercise prompted me to research Gus much deeper and I am better for it.
What I think prompted the misunderstanding were two errors on the Sedro Wooley Death Certificate, his DoB (month and day) and the spelling(s) of his name. The expert was relying on it as "gospel" and wouldn't budge. Having been in the computerized military and the son of Public Servants, you will never convince me that bureaucrats (especially ones as run off their feet as at a mental hospital) never make a mistake on rushed forms.
Sometimes, all's well that doesn't end well - yet.