Why won't Rootssearch take my login?

+6 votes
119 views
I am logged in to Wikitree and tried to use Root Search and use my login and it won't take it. WHY???
WikiTree profile: Jon Czarowitz
in WikiTree Tech by Jon Czarowitz G2G6 Mach 4 (45.3k points)
recategorized by Ellen Smith

2 Answers

+6 votes
 
Best answer
I had the same thing happen this morning.  Perhaps part of the prep for the start of the Source A Thon was to reset the log-in.  Anyway if you log in to WikiTree again, it should work.  You need to put your e-mail address in the top box and it should pull up your password; at least it did for me.
by Living Dardinger G2G6 Pilot (446k points)
selected by Jon Czarowitz
I logged out changed passwords and logged back in and it works.

I usually stay logged in.Jon
+3 votes
I had the same thing happen to me.  I filled in the log in and they passed me through to the page I wanted.
by Beulah Cramer G2G6 Pilot (576k points)

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