Good for you, Keith! I've tried holding out hoping that things would change in the past, and had little to no luck with that approach. A couple of years ago I decided to pay for a source for my wife's family - a great grandfather who we inherited his US Flag that was given at his burial for his service to our country. Unfortunately, they didn't give any details. So we went on a hunt. We thought... hmm... Coast Guard. They're on the water there in Delaware. Maybe he served there. Sent in the fee and application. Got both back - rejected. No records found. Tried again. Maybe Navy? Nope - got them back again. Haven't tried since then, but it's a hunt and peck thing with them.
Good luck on your request. Hope you had better luck than I did.