New member needs help with inaccessible profile

Question

Jennifer accidentally entered her birthdate incorrectly. Can someone fix this? It should not be 170 AD.

Comments

I just change it to 1971 ... don't know if that's right, but she can get back in there now.

Thanks, Sandi!

p.s. In the future, emailing info@ is usually the quickest way to get something like this fixed.

Answer 1

Sandi,

Because the profile is private, only someone on the trusted list can edit it.  In addition, because of the date error, only someone who is pre-1500 certified can edit it.

I expect that nobody on the trusted list is also pre-1500 certified.  In that case, you need to email info @ wikitree.com (without the spaces) and ask them to fix it.

Comments

Yup, this is a Catch-22. I've emailed the info to poor Jennifer, who's been in limbo since mid-July. Good thing I bumbled on her profile.

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If Jennifer uses Wikitree-X to add a source, she should be able to change it.  It's the only way I've found to deal with this problem.

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I'm assuming the WikiTree X "feature" - whilst useful in this context - is a bit of an unintended bug? Should it be fixed?