A woman locked some profiles. Then she died. How do we get the profiles opened

Question

She had locked some profiles that can’t be edited. What to do?

Comments

Hi Kathy. See

https://www.wikitree.com/wiki/Help:Death_of_a_Member

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Thank you Jim!

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Ty for this. I ran upon another genealogist who has passed away, and thanks to your information, I knew how to handle it!

Answer 1

Hello Kathy,

We'll open as many of her profiles as are appropriate and close her account. If there's something specific you want access to, please email us at info @ wikitree . com.

Abby

Answer 2

I have sent admin a message with link to online obit, to inform them about the member death. So her profiles should be orpahned within the next few days. If any of them remain locked after that, I think an unresposive member request should be filed for those individually.