Why does a photo appear to upload but then is blank?

+3 votes
495 views
in WikiTree Tech by Reta McCollum G2G6 Mach 1 (12.0k points)
recategorized by Ellen Smith
Can you provide a link to the image page where this happened?
Hmm, that's a strange case Reta.  It appears that you have tried it three times and gotten the same result each time.  The only possibility I can think of is that the file you're trying to upload has somehow become corrupted, and the software isn't recognizing it as something displayable.  If you're able, I would suggest scanning your original photo again, deleting the three false starts, and then try uploading the new scan.  If that won't go either, but it displays properly on your own computer, then I'd suggest adding the tag "Bugs" to your question, and see if Jamie can figure it out.
Are you sure the image was scanned?  What I see looks like the scanner bed.
Might it be because the software being used is from an iPhone?  Maybe the system is only happy if images are uploaded from a computer rather than a phone? Just a thought.
It isn't from an iPhone, but from a Mac Mini. It shows up fine in iPhoto and I have uploaded numerous other photos from there. I even tried downloading it to the desktop and importing it from there with the same result
It is an image from a previously scanned photo.
When I get some time, I'll try doing as you suggested. Thanks!
If it comes up blank again, try uploading it to an image hosting site (https://postimages.org/ is good), and I'll download it from there once you post the url and see if I have the same problem uploading it.

2 Answers

+3 votes
That happens if the privacy setting of the image is not "open".

https://www.wikitree.com/wiki/Help:Photo_Privacy
by Dieter Lewerenz G2G Astronaut (3.1m points)
+2 votes
Paul-5413 here is the url for the image in postimages.org

https://i.postimg.cc/Vv6Wb59B/Emma-Mae-Crist-Milhoan.jpg
by Reta McCollum G2G6 Mach 1 (12.0k points)
I just had a look, and it's the same - a blank rectangle.

Related questions

+8 votes
2 answers
200 views asked Sep 3, 2016 in WikiTree Tech by Earl Langford G2G Crew (400 points)
+2 votes
0 answers
78 views asked May 21 in WikiTree Tech by Leon Endemann G2G2 (2.9k points)
+5 votes
1 answer
0 votes
1 answer
+1 vote
0 answers
97 views asked Jul 8, 2021 in WikiTree Help by Ann-Marie Hamblett G2G6 Pilot (109k points)
+9 votes
2 answers
+6 votes
2 answers
150 views asked Jun 12, 2015 in WikiTree Tech by Rob Green G2G1 (1.6k points)

WikiTree  ~  About  ~  Help Help  ~  Search Person Search  ~  Surname:

disclaimer - terms - copyright

...