Can't navigate for past few days.

+4 votes
102 views
For the past few days I've been unable to navigate Wikitree. I can log on but any search, any effort to access any page, just won't take me anywhere. I'm having no trouble with any other site. My computer is clean and speed is fast, so is there something going on with Wikitree, or is there anything I can do to resolve this issue? Thanks.
in WikiTree Tech by Nancy Freeman G2G2 (2.7k points)
Nancy, I'd suggest adding a little more info, such as what browser you're using. what happens when you click on specific links (such as your own profile, or the links under the 'My WikiTree' menu, for example), and what you have already tried.  Have you tried simple things like logging out and then back in, or closing your browser and reopening, or clearing the cache?  It looks as if you were at least able to get to the 'Ask A Question' page, true?
Thanks for your suggestions, but the problem has now spontaneously resolved. Since I was not having issues with any other site, I wondered if perhaps Wikitree was performing maintenance or making changes which might be slowing down the system.  It's a mystery!

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