GEDCOMCompare: Compare button not working

+2 votes
126 views
I have refreshed my GEDCOM report and reviewed all matches.   I am trying to review Suggestions but the COMPARE button does nothing.   Sometimes there are other suggestions that were previously rejected, sometimes there is on the new suggestion.   I need to work through these before I can ADD but the compare function is not doing anything when I click on it.
in WikiTree Help by Clifton Dillard G2G Crew (400 points)
retagged by Jamie Nelson
Hello Clifton,

I have tried my present GEDCOM and there is no problem, all works as it normally does.

Edit: I am using Windows 10 & Chrome, i would suggest that you go to the column 'WikiTree Profiles' and click on the up and down arrows a few times and see if there is a response.
Thanks for the feedback.   I am using Chrome on a Windows 11 PC.   I found that logging out and coming back into Wikitree resolved the issue and I was able to use the Compare button.  Not clear what the issue was but at least I am back to cleaning up the data.

3 Answers

+3 votes
I believe it might be a server problem as discussed here: https://www.wikitree.com/g2g/1741016/getting-this-message-today-proxy-error

No ETA yet when it might be corrected.
by Nancy Thomas G2G6 Pilot (212k points)
WikiTree plus stuff is separate from the main site, so Aleš's server should have no effect on GEDCompare.
+4 votes
All you need to do is match or reject every suggestion and then the add button will appear. Don't refresh or look for more with the compare button. When you are adding profiles you will be presented with another list that might match.
by Dave Sellers G2G6 Mach 5 (51.1k points)
+3 votes
What device and browser are you using?
by Jamie Nelson G2G6 Pilot (639k points)

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